Frequently Asked Questions
Everything you need to know about shopping with Song Contest, from sizing to shipping.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit for your body type.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that intimate apparel and final sale items are non-returnable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your outfit for a specific event. You will receive a tracking number as soon as your order ships.
Where are Song Contest garments manufactured?
We pride ourselves on ethical sourcing. Our collections are designed in-house and produced in certified factories that prioritize fair labor practices and high-quality craftsmanship to ensure your pieces last for seasons to come.
Do you offer international shipping?
Yes, Song Contest ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay for a more flexible shopping experience.